IT – Trainee

Title: IT- Trainee

Location: GSC BOG

Support the IT department in everything relevant to information systems, data management, ticket support, installation preventive and corrective maintenance.

Key Responsibilities:

·       Provide technical assistance to intern users, helping them to solve problems and answer questions.

·       Assist in the installation, configuration and maintenance of hardware and software.

·       Collaborate with the team on software and/or IT infrastructure development projects.

·       Contribute ideas to improve the efficiency and security of internal systems.

·       Maintain up-to-date documentation on configuration, procedures, and changes.

Skills / Requirements:

·       Active student of a technology program related to Information Technology IT.

(Technology in systems)

·       Approval of internship by SENA.

·       Knowledge in operating systems (preferably Windows), network, hardware and Software.

·       Experience with Office Software (Microsoft Office 365).

·       Technical problem-solving skills and ability to learn quickly.

·       Excellent communication and teamwork skills.

·       Customer Service.