Operations Support Representative

Are you looking to help transform a company and an industry? As a Stewart employee, you’ll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company.

We invest in your career journey because we understand that as you grow so does our company.

You will be part of a diverse and equitable work environment that reflects the customers we serve.

You’ll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve.

Together, we can achieve our vision of becoming the premier title services company.

More information can be found at https://www.stewart.com, subscribe to the Stewart blog at https://www.stewart.com/insights or follow Stewart on Twitter® @stewarttitleco.

Job Description

Job Summary

Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share.

Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership

Job Responsibilities


* Responsible for answering routine questions and issues about products and services from internal and external customers


* Acknowledge and assign incoming service requests via our CRM and assign renewal policies to the appropriate team members


* Manage producer licensing and compliance tasks


* Effectively resolves inquiries or escalates concerns in a timely fashion


* Understands how own team integrates with related teams to accomplish objectives


* Impacts the quality, timeliness and effectiveness of the team through own work


* Recognizes and solves atypical problems that occur infrequently


* Evaluates and selects solutions from existing precedents or procedures


* Communicates and explains complex information, including interdependencies within the team and others


* Works under limited supervision and may use discretion to modify work practices and processes to achieve results or improve efficiency


* Individual contributor acting as a resource for less experienced team members; does not have supervisory responsibilities


* Performs all other duties as assigned by management

Education


* High school diploma required; Bachelor’s preferred

Experience


* Typically requires 5+ years of related work experience


* Experience managing client payments and coordinating with Accounting Department with commission tracking and reconciliation


* Managed issuing certificates of insurance, producer licensing and compliance tasks

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities.

If you have a disability and need ass...