Payroll Administrator

Payroll Administrator

Newcastle upon Tyne - Hybrid working 3 days from home, 2 days at our head office: One Strawberry Lane

Permanent, full time (37.5 hpw)

Earn circa £26,500 pa based on skills and experience plus brilliant benefits including health cash plan! 

Home, a place where you belong

You know that feeling when payday rolls around? Well, that’s all down to payroll heroes like you! If you’re already in payroll and want to grow your skills, this is your chance to progress.

In our Payroll Team, we make sure every colleague across Home Group gets paid accurately and on time.

It’s a role where attention to detail is everything, and your decisions will have a real impact. 

You’ll be the friendly voice on the other end of telephone calls and emails helping colleagues with queries about pay, holidays, and benefits.

If you love problem-solving, working with people, and getting things just right, you’ll fit right in. 

What you’ll do


* Accurately process payroll changes, ensuring colleagues are paid correctly and on time.


* Make key payroll decisions, following HMRC rules and Home Group policies.


* Handle pay related queries via phone call and email (and occasionally even face to face), delivering brilliant customer service.


* Check and process absence related pay (like sick pay and maternity/adoption leave).


* Audit colleagues’ expenses to make sure they meet policy and HMRC guidelines.


* Work closely with the wider Payroll team to keep things running smoothly. 

Why choose us

Imagine finishing each day knowing you’ve made a real difference in our customers’ lives.

That’s exactly what you’ll do here, working for a top 10 Great Place to Work in the UK!

You’ll be part of a brilliant, supportive team where you can develop your payroll skills, grow your career, and enjoy flexibility along the way. 

What you bring


* Payroll experience working within a payroll team 


* Sharp judgement, your decisions will directly impact colleagues' pay.


* A keen eye for detail and a love for getting things right.


* Great people skills, you’ll be supporting colleagues daily with pay queries.


* Confidence using Microsoft Office (especially Excel and Outlook).


* A friendly attitude and a willingness to learn. 

We’re sorry, but we can’t offer sponsorship for this role due to certificate limits.

We do review this regularly. 

Job details


* We answer colleagues phone calls between core hours of 09:00 and 16:00 and expect you to work during those times.


* In this hybrid role, you’ll spend a minimum of 2 days in our central Newcastle upon Tyne office, with the remaining days worked from home.


* The role follows a Monday to Friday pattern, with anchor office days on Tuesdays and Wednesdays.


* You’ll manage your own diary, so if you need to take a longer lunch for a haircut, you can use your flexi time to manage that!


* We plan to interview o...