Payments Data Analytics Product Manager, Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Payments Data & Analytics, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities



* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery


* Considers and plans for upstream and downstream implications of new product features on the overall product experience


* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers


* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle


* Writes the requirements, epics, and user stories to support product development


* Contributes to the development and enhancement of an award-winning, AI-powered analytics and forecasting solution tailored for Fortune 500 Treasurers and CFOs.


* Refines and implements the product strategy and commercialization roadmap to drive market success and foster innovation.


* Delivers exceptional client support and training to ensure users maximize the value and functionality of the application.


* Champions the product's success and collaborate effectively with internal stakeholders.

Required qualifications, capabilities, and skills



* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in product life cycle activities including discovery and requirements definition


* Developing knowledge of data analytics and data literacy


* Demonstrated ability to interpret complex data and provide actionable insights.


* Strong ability to convey technical information clearly and enthusiastically to clients.


* Focus on enhancing customer satisfaction and product use, with the ability to follow up and see client requests to completion.


* Familiarity with AI tools and forecasting models to support product and clients.


* Understanding of treasury products and how clients bank with JPM, which will be helpful when working with clients.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the w...