VIE – Order Management Specialist – Szigetszentmiklós

Where is the Position?

This position is based in Szigetszentmiklós, Hungary, in the Eastern Europe, within a multicultural team in a dynamic and challenging environment.

Which missions will you lead?

As a Order Management Specialist, you will help organize and manage processing operations of all incoming orders from customers and support the CCC and Business Unit.

Your main missons will be :


* Follow up Order Execution (EDI, delivery creation, shipment...) /portfolio/KPI's of service & Handling customer claim request


* Reporting main KPIs (OTDS/C, CCL, BOL, NOR, LOQ...) to customers & Participation in SIM


* Ensure respect of SLA and customize as needed


* Be the SPOC of the customer to forward VOC to internal team


* Propose and participate on new improvements


* Participate in visit and/or consultation of customers and front offices to understand the different logistics solution needs, priorities and expectations per customer segment


* Handling urgencies / critical request and returns / Quality request follow up

What are the qualifications we are looking for?

Education: Master's degree in Supply Chain Management or Sales

Work experience: A minimum of 1 year of experience in Supply Chain Management or Sales (internship/apprenticeship included)

Skills:


* Strong proficiency in Microsoft Office Suite.


* Analytical mindset with structured and service-oriented approach.


* Knowledge of SAP or other ERP systems is a plus.

Requested languages: Fluent English

Personal abilities or skills:


* Ability to work effectively under deadlines and during busy periods.


* Open-minded, flexible, and sociable personality.


* Quick adaptability to new environments.


* Motivated to drive change and contribute innovative ideas.

What's in it for me?


* Gain international experience and enhance your English skills.


* Work in a multicultural and inclusive environment.


* Attractive remuneration and social coverage.


* Opportunity for a permanent position upon successful completion of your mission.

Ready to Make an Impact?

Let us learn about you! Apply today and take the next step in your career.

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