Director, Sales

ABOUT LCI

The mission of LCI is to provide meaningful employment for the blind and visually impaired.

We accomplish this in four ways:


* EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.


* BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. 


* SERVE: Many of our products are sold directly to the federal government.

We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military. 


* SUPPORT: We want to end blindness forever.

To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE

The Director of Sales is responsible for managing LCI’s sales operations.

Develop and implement sales strategies, lead sales and business development teams and oversee the achievement of company sales goals. 

LOCATION AND SCHEDULE

Durham, NC

Monday-Friday 7:30 AM – 4 PM

Expected travel 65%

KEY RESPONSIBILITIES


* Develop and execute market growth strategies to achieve LCI’s revenue and margin targets.


* Lead, mentor, and motivate the sales and business development teams: ensuring they have the necessary resources, tools and training to efficiently and effectively achieve their goals.


* Develop and implement a sustainable Commission program for Sales and Business Development Teams.


* Manage the day-to-day operations of the sales and business development departments; including sales processes, procedures and tools.


* Build and maintain strong relationships with clients and customers.


* Track and analyze sales performance, identify areas for improvement and adjust the sales process, as needed for continued success.


* Create and implement strategic plans based on trends and analysis of sales performance annually that meet departmental and individual KPI’s.


* Create and complete quarterly rocks that support successful achievement of organizational KPI’s and goals.


* Remain current on industry and predicted trends to formulate recommendations for adjustments to KPI’s, processes or procedures for the Sales Team.


* Develop sales forecasts, prepare sales reports and present data to management.


* Stay informed about industry trends, competitive landscape and emerging opportunities.


* Provide customer feedback loop to Product Development connecting customer needs with new potential lines of business that will generate blind employment.


* Collaborate with other departments, such as product development, to align sales efforts with company goals.


* Make sales calls on Government and Commercial customers to increase sales across all LCI Business Units.


* Continuous communication with LCI staf...