Customer Account Coordinator

Your Job

Georgia-Pacific is seeking a Customer Account Coordinator supporting our La Mirada, CA box plant facility.

This position acts as a primary liaison between our sales team, internal departments, and customers.

The Customer Service Representative creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.

Location: This role is fully on-site at the La Mirada location

Schedule: Standard business hours; 8am to 5pm PST, Monday - Friday, with flexibility as needed based on customer demands.

Our Team

Georgia-Pacific La Mirada is a manufacturer of corrugated boxes and sheets.

We have a well-rounded and developed team with a high level of experience and knowledge about corrugated boxes.

CAC's thrive on efficiency and communication in a fast-paced environment.

We embrace a culture of humility, respect, and integrity.

We value people who are self-motivated, resourceful, contribution focused, and can learn to succeed and in a rapidly changing environment.

Our goal is to be the preferred partner for both our customers and our employees.

What You Will Do


* Manage customer accounts through proactive communication through phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied


* Create and maintain spreadsheets to track inventory, order status and other customer and production-related data


* Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements.


* Coordinate shipments of products with the shipping department


* Coordinate with Quality Assurance to follow up on customer feedback and identify a root cause to offer solutions to customers


* Manage inventories for effective production review and planning


* Accounts payable/receivable duties



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*This role is not open to sponsorship

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Who You Are (Basic Qualifications)


* Proficiency in Excel and Outlook


* Experience working with cross-functional teams and vendors


* Experience with record-keeping management/documentation


* Flexible to work a schedule needed to support the business including overtime as needed

What Will Put You Ahead


* Administrative experience in manufacturing, logistics, industrial, distribution, and/or manufacturing environments


* Corrugated or Packaging industry experience


* Accounting experience, including handling credit/debit transactions, conducting research, and assisting with pricing


* Working knowledge of KIWI, our internal system

For this role, we anticipate paying $30 - $34 per hour.

At Koch companies, we are entrepreneurs.

This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

Any compensation range provided for a role is an estimate determined by available market data.

The actual amount may be higher or lower than the range provided considering each candidate...