Senior Manager - Market to Order

Senior Manager - Market to Order

Job Description

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

At Kimberly-Clark, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.  From our new Hub in Pune, you will own important work that will enable our organization to succeed globally.  

Role Purpose: 

This role is responsible for leading the Market to Order (MTO) team within the GBS Global Capability Center.

The incumbent is responsible for managing and overseeing the end-to-end MTO processes, ensuring accurate and timely results that are compliant with all internal controls and that enable Sales to focus on revenue growth.

This includes the commercial operational processes that operate centrally within GBS such as Commercial Solutions (Business Intelligence, Sales Force Automation Support), Pricing Management (Discounts & Rebates), Trade Marketing & Investments, Sales Controlling, Trade Settlement and Customer Excellence.

The Global Process Lead will play a critical role in leading and developing a high performing MTO team, driving a strong compliance environment, process improvements, standardization and collaborating with stakeholders across various functions and geographies.

The role is also expected to lead and drive the execution of GBS initiatives and the transformation agenda in partnership with the Global Process Owners, Business Leaders, Regional Controllers, and other key stakeholders, whilst building a sustainable talent pool and expertise in the subject matter, ensuring succession plans are in place within all levels in the team.

Role Accountabilities: 


* Everyday Excellence: Lead the team to meet agreed KPIs and continuously review and identify opportunities to improve KPI’s.

Includes the timely escalation of issues.​


* Business Outcomes/Intelligent Transformation: Identify areas of generating productivity by eliminating, standardizing and automating.

Lead implementation of new technologies.​


* Value Creation: Identify and implement initiatives that contribute to the overall GBS targets for YOY Cost Savings and FCF​


* Talent Development: Lead, coach, and develop the team to create robust succession plans, supply talent and develop a change-oriented culture with a growth mindset.

Also, includes talent development of adjacent functions (Commercial)​


* Growth: Define and lead the strategic transformation of the function in line with global developments and industry best practices​


* Strong Controls: Ensure implementation of policies, enforce compliance, and evolve them over time in partnership with the global Controls team​


* Partnerships: Actively partner, collaborate and communicate with internal customers (across business uni...