Supervisor Ops Food & Nutrition (Full Time)

Job Summary

Responsible for the successful operations of Food and Nutrition Services under the direction of the department's Director with focus on department-level financials and ensuring department cleanliness.

In collaboration with Director, has oversight over department's financial analytics and reporting, ensuring timely and accurate submission of all reports to Finance.

Acts as primary liaison with vendors to ensure timely and accurate invoice submission.

In addition, oversees and coaches Utility Technicians in performing their assigned duties in the cleanliness of all department service wares and space following security, sanitation, safety, and infection control standards and procedures.

Responsible for ensuring compliance with HACCP guidelines and regulatory standards such as DNV and FL-DOH.

Responsible for database and maintenance of, and projects related to requisition and nourishment items. 

Job Specific Duties


* Prepares accurate financial and/or statistical reports for internal and external users.

Renders assistance to leaders in preparing and reviewing analytical data and systems. 


* Analyzes data and statistics including staff productivity/hours/PTO days to identify trends and variances.

Compiles overtime report by department area. 


* Supports accounts receivable and accounts payable functions, reviews and validates invoices for accuracy, and communicates directly with vendors on corrections/credits required.


* Submits PO's and contracts for approval and follows up on completion or renewal. 


* Responsible for oversight of the day-to-day operations of the utility operations to ensure compliance with all regulatory agencies and safe food practices.

Complies with federal, state, and local health and sanitation regulations and department sanitation procedures.

Maintains and enforces clean and sanitary working environment.


* Assists in recruiting, managing, training and developing department staff in a manner which builds and sustains a high performing team and minimizes turnover.


* Completes performance and initial review of utility technicians.

Evaluates, mentors and/or disciplines employees as applicable and according to hospital and departmental policy. 


* Provides and establishes standards for exceptional customer service and provides training to meet expectations as measured by the inter-departmental survey results.

Coaches and mentors department staff on customer service best practices. 


* Conducts new employee orientation sessions and coordinates and develops on-the-job training for new hires to ensure appropriate training.

Trains staff in customer service, proper safety, and sanitation. 


* Maintains high standards of quality control, hygiene health and safety to ensure adherence to the organization’s policies and procedures, departmental and regulatory agency standards.   


* Conducts inventory and maintains necessary supplies to ensure efficiency of operati...