Housekeeping Supervisor

About Us

A state-of-the-art, Green lodging hotel located just off I-4 and CR 535 and directly across the highway from Orlando's Premium Outlet Mall.

At Hilton Garden Inn Lake Buena Vista, we're proud to cultivate a welcoming, inclusive, and collaborative work environment where every team member is valued and empowered.

Our focus on teamwork and open communication creates a positive atmosphere where we all work together to deliver exceptional service and memorable experiences for our guests.

We believe in personal growth and offer opportunities for development, ensuring that each individual has the tools and support needed to thrive in their role.

Whether you're interacting with guests, maintaining the property, or managing operations, you'll find a culture that encourages work-life balance, respect, and a shared commitment to excellence.

.Experience the perks of working with us, including complimentary on-site parking, generous paid time off, flexible holiday programs, and the GoHilton employee travel program.

Join a vibrant team where dedication is celebrated, and career growth is encouraged every step of the way.

Here, you'll thrive in a welcoming and supportive workplace that's as dynamic as the team you'll be part of.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors.

Provide Housekeeping Team direction and support.

Essential Duties and Responsibilities


* Supervise the housekeeping staff; providing open communication, training, coaching, and counseling and providing performance feedback to ensure maximum efficiency.


* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.


* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.


* Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.


* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.


* Respond to guest requests, concerns, and problems to ensure guest satisfaction.


* Log items into the Lost and Found and answer inquiries...