Club Front Desk Agent

About Us

At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people.

For over a century, our iconic resort has set the standard for luxury and service in the Bay Area.

We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues.

Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area.

Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Assist Club guests with arrival and departure, while providing positive guests experiences.

Essential Duties and Responsibilities:


* Welcome guests to the Health Club and ensure they have a safe and enjoyable experience


* Consistently offer professional, friendly and engaging service


* Maintain the weight and cardiovascular fitness areas; ensuring equipment is clean, functioning properly, re-racked properly and used according to the guidelines of the facility


* Ensure guest members are aware of all programs and fitness classes available


* Instruct guests in use of equipment and provide basic fitness information


* Maintain attendance records and ensure all guests have registered in the facility


* Assist in promoting the facility and organize special events as required


* Stock locker room with appropriate amenities such as towels and robes.


* Empty carts of soiled linen and trash.


* Clean and remove spots from corridor walls and doors.


* Make sure glass doors & mirrors are clean.


* Ensure guests have been given items that will enhance their experience.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job related duties as assigned.

Qualifications:


* Ability to lift, bend, stoop, walk, push carts up to 50lbs.

with or without reasonable accommodation.


* Ability to stand and move throughout area and continuously perform essential job functions with or without reasonable accommodation.


* Effective verbal and written communication skills.

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation
Salary Range: $25.93 - $25...