National Account Manager (Retail)

Job Category:

Sales

Job Family:

Account Manager

Job Description:

This position will develop multi-level and cross-functional relationships with customer’s key personnel.

Key goal is to achieve maximum sales profitability and growth by executing a sales strategy that aligns customer requirements with the correct mix of products and services.   

What you’ll do:


* Develop and execute a business plan that ensures the achievement of volume, margin and profit targets. 


* Comprehensive follow through with internal and external customers to assure customer satisfaction.  Responsible for retaining and cultivating assigned customers and acquiring new customers.


* Has expert knowledge of company products and services.


* Exercises strong, independent judgment in methods, techniques, and evaluation criteria for obtaining results.


* Highly engaged and often takes lead in development of new business opportunities or emerging areas.  Partner is responsible for all geographies of their customer(s), which could include Global accounts.


* Develop pricing programs to profitably grow our business. 


* Understand and utilize risk management tools to assist with margin management.


* Forecast both volume and financial performance for internal Schreiber use. 


* Responsible for negotiations of pricing and terms of sale.


* Develop a multi-level and cross-functional relationship with all external customer departments (QA, Marketing, Purchasing, R&D, Supply Chain, and Culinary) and link into Schreiber accordingly.

Will participate and potentially lead cross-functional projects.


* Maintain customer information in the CRM system.


* Ensure placement of Schreiber products in customer’s product portfolio.  


* Provide timely information necessary to all internal Schreiber departments to meet the external customer’s requests.


* May have a role that includes leading or coaching other partners.


* Together with the leadership team, ensures compliance with Food Safety and Food Quality Plans, in addition to customer requirements.

Interprets and communicates customer requirements to plant production and/or support groups.

Establishes and Audits PCPs, CCPs and Standard Operating Procedures to define and monitor processes, to ensure customer requirements are met.

Reviews incidents during which the procedures are not met, and determines appropriate corrective action for partners failing to follow standard procedures.

What you need to succeed:


* Bachelors in Business or related field


* 5+ years of experience in Sales


* Internal Candidates: Superior or better performance summary ratings for results or behaviors over the last three years.

No needs improvement.


* The ability to apply leading-edge processes necessary to drive profitable growth for Schreiber Foods.

The effective candidate will also possess excellent communication and organizational skills with an ability to wo...