F&B Captain - InterContinental Abu Dhabi

At InterContinental Abu Dhabi, we bring luxury to life through exceptional service, refined experiences, and a commitment to excellence.

Nestled in the heart of the city, our Lobby Lounge is the perfect meeting point for guests seeking elegant surroundings, impeccable service, and a sophisticated atmosphere.

We are currently seeking a passionate and experienced F&B Captain to join our Lobby Lounge team and help deliver unforgettable dining experiences.

As an F&B Captain, you will play a key leadership role in the daily operations of the Lobby Lounge.

You will support the team in delivering seamless service, ensure guest satisfaction, and uphold the highest standards of quality and hospitality.

 A little taste of your day-to-day:

Every day is different, but you’ll mostly do:


* Supervise and coordinate daily operations in the Lobby Lounge


* Lead and support a team of F&B attendants to ensure smooth and efficient service


* Greet guests with warmth and professionalism, ensuring an exceptional experience


* Handle guest inquiries and complaints in a timely and professional manner


* Monitor cleanliness, presentation, and product quality


* Ensure compliance with health, safety, and hygiene standards


* Assist in training and mentoring junior team members


* Collaborate with the kitchen and bar teams to ensure timely service

 What we need from you:


* Previous experience as a Captain or Senior Waiter in a luxury or high-end hotel or restaurant


* Strong communication and leadership skills


* Passion for hospitality and guest satisfaction


* Excellent knowledge of food and beverage service standards


* Ability to work under pressure and lead by example


* Flexibility to work shifts, weekends, and holidays as required


* Fluency in English; additional languages are a plus

What you can expect from us: 

We give our people everything they need to succeed.

From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We promote a culture of trust, support, and acceptance.

Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.

We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle...