Salesforce Effectiveness Supervisor – Colombia

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Sales Enablement

Job Sub Function:
Sales Operations & Administration

Job Category:
People Leader

All Job Posting Locations:
Bogotá Distrito Capital, Colombia

Job Description:

Salesforce Effectiveness Supervisor – Colombia

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity.

Learn more at https://www.jnj.com/.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day.

Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world.

Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve.

Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Position Overview:
We are seeking a Salesforce Effectiveness Supervisor with a strong background in Customer Relationship Management (CRM) and Customer Experience Management (CXM) to join our LATAM MedTech team.

The ideal candidate will have a proven track record of successfully implementing transformation projects and effectively managing change initiatives.

This role requires a focus on capability building and enhancing the effectiveness of our sales force.

Key Responsibilities:


* Lead the implementation and optimization of CRM process and systems to enhance sales force effectiveness.


* Oversee the execution of our LATAM customer experience management transformation, implementing strategies that align with business objectives.


* Collaborate with cross-functional teams to drive transformation projects from conception to completion.


* Manage change managem...