Bell Attendant - Concierge - Holiday Inn & Suites® Dubai Festival City

Do you see yourself as a Bell Attendant - Concierge for Holiday Inn & Suites® Dubai Festival City?  

Travel is a journey.

At Holiday Inn & Suites®, we make guests smile.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week.

We thrive on making our guests stays brighter, helping them create memories that will last a lifetime.

Irresistible smiles are our specialty.

We should know, we’ve been on our journey since 1952.

So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

The InterContinental Hotels Group® at Dubai Festival City consists of four hotels.

These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites.

In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities.

We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one.

We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

       

A little taste of your day-to-day:


* Assist arriving and departing guests by opening and closing car and taxi doors


* Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and Priority Club members


* Guide the guest to the Front Desk and Adhere to guest check-in and check-out procedures prepare baggage handling and escort the guests accordingly


* Provide guest services and guidance, information about the hotel facilities and services


* Assist with heavy packages, coats, suitcase


* Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning


* Keep the baggage room clean and in order before going off duty on each shift


* Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain


* Maintains high standards of behaviour and appearance and attitude as expected in an IHG Brand

What we need from you:


* Communication skills – guests and colleagues will need to come to you with concerns as well as compliments, so you’ll be easy to talk to


* Fluency in the English language - extra language skills would be great, but not essential.


* Your Time management skills will be important to know how to prioritize tasks under pressure.


* Your outgoing personality is important in order to help our guests and create memorable moments.
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