Field Service Planner

We offer a flexible work environment enabling you to take control of how you get your work done.

We are global specialists in energy management and automation and our technologies ensure that Life Is On everywhere, for everyone at every moment.

The Opportunity:

Based in Melbourne, Brisbane or Adelaide, we have a great opportunity for a highly resilient, energetic and adaptable Field Services Planner to join our national Field Services Support team.

Reporting to the National Business Support & Planning Manager, you will provide internal support to the Field Services and Operations team and excellent service to our customers as you manage their repair and fix service requests.

Working with the local Service Managers, you will ensure the optimization of workforce planning.

About you:

As the ideal applicant, you will have:

• Experience in a similar workforce planning role

• Intermediate - advanced skills in the Microsoft Office suite of programs

• Proven experience in providing exceptional customer service

• A mature and calm approach in managing a large workload

• The ability to manage competing priorities in a fast paced and challenging environment

• The ability to meet service level KPI's

• Highly developed planning, time management and organizational skills

Whilst not essential, practical experience with SAP will be highly regarded.

Being highly driven and confident, you work equally well autonomously or as a member of a team; you prioritise your work and follow through to completion.

Your attention to detail is strong and you meet deadlines easily.

With excellent communication skills, you build great relationships and are comfortable and confident in dealing with diverse stakeholders.

Benefits of Working for Schneider Electric in this role:

The list is long but importantly we offer a competitive salary package, access to our employee share plan and salary continuance insurance.

Beyond this we have a truly flexible work environment with opportunities to work remotely, on-site at customer locations or in our SMART office facilities.

Additionally, we offer all our employees a chance to build your career within our global organization.

With our game changing 'Open Talent Market' you can; work on global projects, explore future roles or establish a mentorship to grow your skills.

The opportunities are at your fingertips.

• Flexibility at Work and Global Family Leave

• Option to participate in our Share Program, with discounts and company contribution for employees.

• Potential opportunity to purchased further annual leave.

• Discounts at major vendors such as Clipsal, JB-HiFi and Hoyts just to name a few through our employee rewards schemes.

• Continuous training on Schneider products

• Exposure to a market leader in sustainability and automation

• Global support at your fingertips

• Working in a well-balanced team and inclusive environment

We're a great place to work but we are continually s...