Senior Associate Technical Product Manager - Digital Payments

Are you ready to shape the future of product innovation at JPMorgan Chase? As a Senior Associate - Product Manager, you will play a crucial role in delivering high-quality products that resonate with our clients.

Join us to make a meaningful impact by building end-to-end payments product experiences that drive value for our customers through successful product launches and exceptional client experiences.

As a Senior Associate - Technical Product Manager in Connected Commerce, you will be at the forefront of product innovation, guiding the end-to-end product life cycle.

You will act as the voice of the customer, developing profitable products that provide customer value.

Collaborating closely with cross-functional teams, you will ensure scalability, resiliency, and stability in delivering high-quality products that exceed customer expectations.

Your focus will be on building comprehensive end-to-end payments product experiences that align with our strategic goals.

Job Responsibilities:


* Develop and execute a product strategy and vision that delivers value to customers.


* Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.


* Own, maintain, and develop a product backlog that supports the overall strategic roadmap and value proposition.


* Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.


* Monitor and drive product success through performance metrics, customer feedback, and manage product issues while ensuring compatibility with evolving technologies.


* Maintain comprehensive product documentation and training materials.


* Support Sales, Relationship Managers, and Solutions teams with product expertise and maintain strong stakeholder relationships.


* Support sales presentations, client discussions, and Request For Proposal (RFP) processes.


* Oversee vendor and partner engagements/relationships in collaboration with Payments partner groups.

Required qualifications, capabilities, and skills


* 4+ years of experience in product management or a relevant domain area.


* Advanced knowledge of the product development life cycle, design, and data analytics.


* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.


* Demonstrated success in product management roles, ideally within the financial services industry.


* Exceptional leadership, communication, and interpersonal skills for driving change and influencing stakeholders.


* Ability to think strategically with a focus on long-term objectives while executing plans methodically.


* Strong commercial aptitude and ability to identify and capitalize on opportunities.

Preferred qualifications, capabilities, and skills


* Experience working in a highly matrixed, complex organiza...