Driver

About Us

Only 15 miles from downtown Boston, The Westin Waltham Boston provides easy access to Concord, Lexington, and Cambridge.

Our associates can enjoy a list of excellent benefits, which include free onsite parking, complimentary lunch or dinner meals and free uniform dry cleaning for hourly associates.

Monthly employee appreciation celebrations, family holiday gatherings, incentives for excellent customer service and discounted hotel stay rates.

For those looking to stay fit, you can take advantage of our complimentary access to our WestinWORKOUT Fitness Studio.

At the Westin Waltham, we take care of you so that you can take care of our guests!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Ensure the arrival, departure, and any other guest contact experiences are conducted in an efficient and friendly manner.

Essential Duties and Responsibilities


* Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.


* Park guest vehicles and/or retrieve valet parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicle.

Move from door post to and from other areas throughout the hotel in response to customer needs.


* Greet guests immediately with a friendly and sincere welcome.

Open car doors for arriving and departing hotel customers.


* Respond immediately to customer inquiries regarding hotel features, services, and assistance.

• Provide clear and understandable directions to hotel facilities and nearby attractions.


* Maintain driveway traffic flow to allow main hotel entrance accessibility ensuring ample space for passenger and luggage loading and unloading.


* Listen, understand, and respond immediately to guest and associate inquiries and requests for assistance.


* Lift luggage, packages and boxes from cars, buses, vans, and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles.


* Clearly communicate the features and services of the hotel facilities.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Hotel experience preferred.


* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.


* Ability to ascertain information from luggage tags, claim checks and to identify specific airline/...