Pre-sales Technical Specialist - Open Software Defined Automation

Schneider Electric Industrial Automation drives the future of the industrial automation market by being the first to offer an open software defined solution to all our markets.

Software defined automation provide to all end users a solution allowing them to solve pressing problems like workforce shortages, enables digitalisation programs, remove obsolescence and most importantly empower them to select the most cost-effective solution by removing the traditional combination of software and hardware from one vendor.

The EcoStruxure Automation Expert ( EAE ) is an open software defined solution providing hardware independence empowering the end user to select the fit to purpose solution scaling up and down upon fast market requests.

What will you do?

We are looking for a highly skilled and strategic technical solutions specialist to join our Centre of Excellence (COE) for EcoStruxure Automation Expert based solutions in Canada.

You will drive the definition of the optimal technical solution for each opportunity while understanding customer problem to deliver the unique value proposition.

You will be a strategic enabler and help the customer to move from a traditional automation solution to an open software defined approach.

You will work in tandem with our sales development team to provide deep technical expertise to our customers and partners as well as advanced troubleshooting to support the successful implementation of EAE into customer solutions.



* Sales Enablement & solutions support
+ Be the first line support to our sales team to win customers and projects using EAE.
+ Provide solution architecture support to OEM, system integrators, and end users using EAE.
+ Support customers on complex automation challenges that involve EAE.
+ Troubleshoot and assist customers as they develop their own solutions on EAE.
+ Conduct design audits and architecture assessments for mission-critical automation projects.
+ Support the sales team with demos and impactful presentations at the customer.



* Customer Engagement & Strategic Solutioning
+ Work closely with key industrial customers and partners to understand their business challenges and tailor a software defined solution based on EAE .
+ Conduct technical discovery sessions, solution workshops, and customer roadmap discussions to drive adoption.
+ Lead proof-of-concept (PoC) projects, pilot deployments, and industrial testbeds, ensuring successful implementation of EAE.
+ Engage with executive stakeholders to define automation strategies, digital transformation roadmaps, and enterprise-wide implementation plans.
+ Support business development teams by providing technical insights, solution demonstrations, and competitive differentiators.



* Technical Ownership & Best Practices Development
+ Design and build solution architecture to support customers using EAE.
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