Senior Program Manager

JOB DESCRIPTION

In this position, you will actively collaborate with all levels of technology leadership to ensure alignment with strategic goals and initiatives across a multi-region organization.

You will execute strategic planning, create and maintain budgets, oversee financial and workforce planning, and manage project planning and monitoring.

Additionally, you will handle communication and report management to drive success in these areas.

Drive and/or support the following:

Strategic Planning, Project Coordination and Reporting:

Contribute to the development, implementation and oversight of annual planning, monitoring of and adherence to budget and workforce, report production and submission, multi-year roadmap creation and upkeep, communication and change management activities including town halls, engagement events and team learning and development opportunities.


* Monitor and support NA and COG Claims portfolio including planning, monitoring, workforce and reporting.


* Partner closely with NA and COG Claims business offices to ensure appropriate alignment of budget, actuals, and forecast with capital project delivery and adherence to goals and objectives.


* Facilitate overall view into NA and COG Claims portfolio alignment, execution and performance, workforce goals, and budget adherence.


* Ensure and facilitate close alignment with governance and execution criteria across North America and COG portfolio standards and expectations.


* Provide visibility, transparency, and consistency to reporting, enabling leader to make decisions based on available data.


* Interact with and influence the team on successful completion of projects, programs and reporting initiatives.


* Prepare executive-level presentation materials reporting that represent clear, concise program status to support strategic decision-making and communicate planning, execution and accomplishments.


* Lead and drive special projects that enhance the workforce and drive engagement.


* Ensure the update of resource allocations for all resources within the group to align with both capital and expense projects within the department's approved budget.


* Understand project budgets and costs including cost drivers such as resourcing, software and timelines.


* Assist Technology leads to ensure adherence to Clarity standards and timelines including Idea creation for Annual Planning, budget development and financial and cost plan deliverables, contract/invoice processing and resource planning/forecasting, task creation, resource onboarding/deactivation.


* Work with Business Offices and Finance teams to collect and analyze monthly financial results identifying variances from plan or errors to provide updates to Head of NA and COG Claims and tech leads.


* Work closely with the IT Finance department on monthly reporting and other financial deliverables as well as ad hoc requests for assistance.


* Support the contrac...