Strategic Account Specialist

Your Job

The Regulated Consumer Product (RCP) Business Unit is seeking a Senior Account Specialist to support our RCP Customers in North America.

This individual will work with the customers, engineering teams, production teams, and other internal groups to improve the customer relationship management process, including sustaining engineering related to continuous improvement.



* This is a remote eligible position with preference out of midwestern WI to support operations.

Our Team

The largest RCP, pharmaceutical, MedTech and in-vitro diagnostic companies in the world count on Phillips-Medisize to bring their breakthrough ideas and innovative branded products to market - with confidence.

As a contract design and manufacturing organization (CDMO), we work closely with our customers to deliver proven, highly engineered products that help millions of people live healthier, more productive lives.

Autoinjectors and pens for delivering insulin, GLP1, epinephrine and other life-saving drug treatments.

Advanced, wearable injection pumps.

Point-of-care and at home diagnostic tests.

Electrophysiology technology.

Continuous glucose monitoring systems.

Our team at Hudson, WI is made up roughly of 300 employees that support our Production, Engineering, Quality, Molding & Tooling departments.

What You Will Do



* Function as the point of contact for a key RCP customers for Phillips-Medisize, directing internal activities and communicating with customers to ensure a seamless experience


* Organize quarterly business reviews


* Track and report tooling conditions for assigned customers/projects


* Manage pricing and project hopper process


* Monitor, control, and communicate overall program costs, timing, and deliverables


* Ensure sufficient resources are identified and allocated to the program from both a Phillips-Medisize and customer perspective


* Coordinate and manage proposals for additional services


* Participate in business development issues such as supply agreements, long-term agreements, cost reduction requests, cost sharing requests, pricing negotiations, account reviews, etc.

Who You Are (Basic Qualifications)



* 5+ years of key account customer service or account management experience

What Will Put You Ahead



* Knowledge of customer, Molex process, product development processes, contract manufacturing and associated processes


* Experience navigating customer relationships and proven ability to handle difficult conversations


* Track record in development, implementation, and achievement of customer projects


* Experience understanding and adhering to commercial contracts


* Strong business acumen with the ability to make decisions that drive financial and operational performance

This position does not qualify for VISA Sponsorship.

In order to comply with U.S.

export control laws and regulations, this position requires applicants to either provide proof of U.S.

citizenship or la...