Part Time/On Call Bell/Luggage Attendant

About Us

Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel invites you to join our team and work in a stunning location, steeped in history and culture.

Beyond our comprehensive health insurance and employer-matching 401k plans, our associates enjoy a variety of on-site perks, including complimentary meals, free bus passes, and significantly discounted downtown parking.

At the heart of our success is our Loves Culture, where we celebrate and recognize the mafic our team members bring to our work environment.

We believe in fostering a supportive and inclusive atmosphere where every associate fees valued and appreciated.

As a member of the Westin Riverwalk family, you'll also benefit from the Marriott Room Rate Discount program, which offers exclusive room rate discounts at thousands of hotels worldwide, many of which include a 20% discount food and beverages.

Ready to be a part of something special? Come join our team and experience the best of what San Antonio has to offer!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.

Essential Duties and Responsibilities


* Show guests to room assisting with their luggage.


* Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.


* Check luggage for hotel guests both for day and overnight.


* Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.


* Open doors and greet guests in a friendly and courteous manner.


* Maintain the cleanliness of the bell stand, lobby, and baggage room.

Keep lobby door and windows clean when not busy with guests.


* Post the daily events board and entertainment board in the lobby.


* Maintain an open communication line through all shifts by proper use of intershift log.


* Deliver messages and valet to guest rooms.


* Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.


* May perform the duties of a valet as required.


* Assist front desk with key inventory twice weekly.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* High school diploma or equivalent required.


* Hotel experience preferred.


* Ability to communicate with guests, re...