Director, Clinical Quality and Informatics

Responsible for managing clinical quality by leading the integration of clinical system workflows with healthcare technology to improve patient outcomes, enhance quality of care, and support compliance with regulatory standards.

Provides strategic vision for clinical system workflows, directs all aspects of design and implementation, and recommends processes or procedures for enhancements, additions, and modifications to existing systems.

This position monitors, analyzes, and enhances quality initiatives to drive continuous improvement in clinical performance and resident safety.Directs quality improvement initiatives by analyzing clinical data and quality metrics, identifying trends, and recommending strategies for improvement.Serves as a liaison between clinical staff, IT teams, and leadership to optimize the companys electronic health record (EHR) functionality and provide technical support, diagnosis of application errors, and troubleshooting with system issues.Assesses business opportunities and creates strategies to advance clinical initiatives; recognizes opportunities for efficiencies with community clinical practices and/or clinical technology and investments; Supports implementation across multiple markets and communities including portfolio changes from acquisitions and divestituresActively participates in company committees or task forces related to clinical operations, quality improvement, and patient safety, providing expertise and guidance.

Provides routine status updates to stakeholders and escalates critical issues appropriately.Collaborates with leadership to monitor financial performance within the existing clinical budget, and identify areas for cost containment or revenue enhancement.Serves as business process owner for clinical applications, assisting in the development, testing, and implementation of new clinical technologies, ensuring they align with best practices and compliance standards, as well as configuration and access provisioning process for users of clinical applications.Provides education and facilitates training to nursing/clinical staff on clinical systems and secure use of programs and equipment.Maintains knowledge of industry standards and advancing technology to improve the functionality of clinical systems for effective resident care.

Reviews and informs clinical stakeholders of impacts to clinical workflow.Ensures compliance with HIPAA security rules and SOX regulations.Collaborates with procurement team on PointClickCare (PCC) contracting and invoicing needs; manages monthly PCC invoice review, general ledger coding, and submission for approval.Serves as Clinical representative with vendors and liaison with procurement team.

Facilitates communication between vendors and regional/community associates.

Participates in business reviews as needed.

Evaluates vendor proposals for purchases of hardware, software, and technical services to ensure adherence to technical specifications.Manages and monitors annu...