Documents Manager

Description & Requirements

Maximus is seeking a Documents Manager to support a federal client's mission-critical programs by ensuring accuracy, consistency, and compliance of operational and contract documentation.

As a Documents Manager, you will be responsible for developing, maintaining, and auditing controlled documents, including SOPs and time-sensitive deliverables.

The ideal candidate will have hands-on experience managing document lifecycles, coordinating with cross-functional teams, and supporting contract deliverables.

This role requires strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

This is an on-site position that requires a Secret Clearance.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS226, P4, Band 7

Job-Specific Essential Duties and Responsibilities:

- Develop, edit, and maintain technical documentation, including SOPs and time-sensitive Organizational Development Plans (ODPs).
- Support the development, maintenance, and submission of required contract deliverables, ensuring compliance with client standards and timelines.
- Manage and track policies, procedures, and work instructions through the Controlled Document Process.
- Ensure documents are accurately classified, revised, and updated in compliance with control requirements, including tracking revision histories.
- Conduct documentation audits to identify outdated content and work with stakeholders to determine necessary updates.
- Support change management processes by identifying documentation updates required by Change Requests or new initiatives.
- Monitor the Controlled Document Process and recommend process improvements to enhance efficiency and compliance.
- Collaborate with management and project teams to assess the impact of documentation across operational areas.
- Provide general administrative support related to contract compliance and documentation processes.

Job-Specific Minimum Requirements:

- Active Secret Clearance is required.

- 7+ years of experience required.

3 years of experience may be substituted with higher education.

- 4+ years of technical writing required.

Experience should include writing processes, SOPs, deliverables and other contractual documentation from scratch.

- 2+ years creating and maintaining group Share Point, including organization, accesses, etc.

- Experience with federal agencies & policies.

- Due to federal requirements, only US Citizens can be considered; candidates with dual citizenship cannot be considered.

- This contract does not allow for telework.

Candidates must reside within a commutable distance to this work location.

- This contract supports systems that require 24x7x365 uptime.
- Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.

Preferred Skills and Qualifications:
- Recent experience with DHS agencies.

Minimum Requireme...