Dispatcher, Transportation - Goodwheels

Applications due by May 16, 2025

 

Pay: $17-$20/hour

This position is eligible for Daily Pay!  Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule: Monday - Saturday; full-time shifts

This full-time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings.  In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

JOB SUMMARY: 

The Dispatcher, Transportation will be a reliable Call Taker/Dispatcher to act as a communication point for Non-Emergency calls.

You will receive transportation requests, transmit messages, and track vehicles.

The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in busy situations.

You must be able to multi-task as well as take the appropriate action with little supervision.

The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. 

ESSENTIAL FUNCTIONS:


* Organizes and dispatches for department 1064 transports for the next day prior to end of shift. 


* Actively reviews completed transports with drivers for accuracy prior to end of shift.


* Responsible and accountable for completeness and accuracy of driver timestamps and trip completions prior to completion of shift.


* Responsible for accurate and complete data entry for the shift.


* Responsible for generating applicable reports and checking for accuracy.


* Other administrative duties assigned during the shift are delegated by the Transportation Supervisor/Manager.

Relationship Management: 


* The Call Taker/Dispatcher is responsible for establishing and maintaining a positive and professional relationship with all customers, vendors, referral agencies, consumers, families and Goodwill of Colorado Rehabilitation and Community Services staff. 


* The individual will also advise the Transportation Manager through formal and informal means, on the overall production operation and in particular, the workflow, and information related to customer demands, quality control problems, material shortages and personnel needs. 


* The individual must also partner with internal customers by communicating changes in direction and accommodate requests for assistance to achieve department goals. 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The r...