Freight Claims/Safety Specialist

Lynden Transport is looking for a Freight Claims/Safety Specialist who shall take responsibility for ensuring compliance with Lynden Transport’s Freight claims policies, tariffs, and terms/conditions.

All Freight claims shall be fully investigated and resolved in a timely and cost-effective manner, including salvage and subrogation efforts.

Provide support and assistance to the Director of HSSE ensuring that Lynden Transports policies/procedures are being followed.

Work with all service centers, and operational personnel to mitigate future occurrences.

Establish and maintain viable Freight Claim/Safety metrics for the company.

Assist in updating, developing, and writing company specific programs, JSA’s (Job Safety Analysis), departmental manuals, and assuring that Lynden Transport meets the regulatory requirements established by the Code of Federal Regulations, Title 49 (Transportation), Title 40 (Environmental Protection), Title 29 (Occupational Safety and Health), and all other applicable federal, state and local requirements.

Maintains written safety procedures, records, and files, including training, testing, and driver qualification files.  Audits safety records maintained by operations personnel.  Maintains accident statistics and records, including on-job-injury incidents, vehicular accidents, and freight damage.  Maintains OHSA logs.

Enforces compliance of the FMCSR (Federal Motor Carrier Safety regulations) including auditing and maintaining driver hours of service records.  Ensures driver qualification files are complete and accurate

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Other duties may be assigned.


* Initiate freight claims investigations, process freight claims and assist in mitigation efforts and implementing procedures to minimize future occurrence


* Investigate freight claims by reviewing shipment history, contacting carriers, claimant and other documentation to determine the facts of the claim and the extent of Lynden Transports liability 


* Coordinate services of Surveyors when necessary


* Communicate with attorneys during litigation processes


* Manage subrogation correspondence/recoveries and facilitate salvage or disposal of freight


* Assist in writing and updating policy and procedural manuals for Lynden Transport


* Work in conjunction with departmental personnel to develop Lynden Transport specific training materials/resources, as well as developing and utilizing video content



* Assist with compliance of DOT, OHSA, EPA regulations and other federal, state and local requirements as required


* Attend Webinars / seminars and Freight Claim/Safety related courses as needed


* Perform additional duties as assigned by the Director of HSSE


* Completes routine audits of hours of service in the ELD (electronic logging device) platform to ensure compliance


* Completes routine audits of the electronic driver file system to ensure complian...