Warehouse Supervisor

Responsibility Summary:

The Distribution Manager oversees and manages the full scope of operational activity within the branch location, including warehouse, delivery, production, customer satisfaction, facility, and expenses in alignment with company policies and objectives.

This position is responsible for hiring, developing, coaching and counseling a team of employees within the warehouse and distribution functions.

They drive accountability and ensure that operational expenses, such as inventory, freight and other various branch expenses are managed effectively.

Specific Duties and Responsibilities:

Operations


* Responsible for branch safety; expected to create and maintain and zero accident/incident environment.


* Meet and exceed operational key performance indicators (KPIs) and company financial objectives.


* Maintain a full understanding and utilization of company ERP system; use to create daily/weekly/monthly shipping plans and execute.


* Ensures operational expenses are approved and managed effectively and within budgets; order supplies and create expense reports as needed.


* Manage daily branch warehouse activities including receiving, shipping, freight, and routing of delivery vehicles as needed.


* Communicates issues and successes effectively to Regional Distribution Manager.


* Manages all aspects of the building facility, including the monthly walkthroughs, reporting non-conformances, working with local landlord and supervisor to ensure building requirements are being met and maintained.


* Ensure facility is maintained per OSHA guidelines, company procedures and organization/sanitation expectations.


* Oversees the production process to ensure special size filters are made within established inventory guidelines and documented production processes while ensuring customer expectations are met.


* Manages the Inventory Control process, including stock replenishment and customer returns; conducts cycle counts and physical inventories as scheduled.


* Manages the Shipping & Receiving process within company ERP system.

Regularly reviews freight billing and takes appropriate and timely actions to rectify errors and variances.


* Ensures staff is fully trained to utilize appropriate shipping methods and carriers to minimize cost.


* Processes walk-in customer orders and fulfillment.


* Responds to all external and internal customer requirements in an appropriate and timely manner ensuring that customer service is a top priority; interacts with all departments of the company and other branch locations.


* Manages the requirements of the current quality system, including ensuring compliance with documented Standard Operating Procedures, policies and processes.

Personnel Management


* Builds a culture of safety within the branch, ensuring that it is a priority for employees.

Ensures that employees understand the company's expectations related to safety and enforces ...