Head of Facilities and Engineering

Hotel Indigo Gloucester is on the lookout for a dynamic Head of Facilities to inspire and lead in our brand-new, highly anticipated hotel opening.

Join the excitement and become part of the Hotel Indigo family! 

Hotel Indigo Gloucester is set to open in 2025, offering a free-spirited experience for our guests enriched with local culture.

Nestled in the heart of the neighbourhood and built on the site of the White Priory, we embrace the concept of storytelling-by-design.

Artefacts rescued from the site are now showcased in the Gloucester Museum, linking our hotel to this city’s multi-layered history.

As Gloucester thrives with its diverse industries and culture, Hotel Indigo will become a vibrant part of the city’s evolving narrative.

As the Head of Facilities, your day-to-day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing) …


* People management: coaching and mentoring our Maintenance team; implementing and monitoring training to ensure everyone is trained to the highest standards within brand standards and managing performance. 


* Budget management: department forecasting, handling expenses and working to the Hotel’s budget. 


* Preventative maintenance: investigating current processes to identify areas of improvement and implementing preventative maintenance programmes, continuous monitoring of the building infrastructure. 


* Reactive maintenance: working on adhoc incidents to ensure safety of wider Hotel team and our guests whilst investigating cause of incidents. 


* Health and safety: ensuring statutory compliance being met, in depth knowledge of Health and Safety legislation to ensure team is meeting legal standards and IHG specific policies. 


* Contractor management: managing on-site contractors, communication with contractors and external stakeholders regarding current contracts and negotiating new contracts.

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay.

In addition to this, we are looking for someone who has….


* Experience as a Maintenance or Facilities Director or Senior Manager within a Hotel environment (essential)


* Excellent organisation skills, managing administrative responsibilities of the role whilst also being confident in IT systems (essential)


* Experience in all aspects of maintenance that may be expected within a Hotel such as painting and decorating, carpentry, French polishing, activities generally expected of a Maintenance Assistant


* Trained in and application of Preventative Maintenance


* Knowledge of appropriate hotel systems to support operational processes such as service optimisation tool (Quore/Hotsos/Knowcross) and the Building Management System


* Qualification in plumbing or electricity will be an advantage (IOSH qualified is highly desirable)

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