Banquet Manager

About Us

Located in the heart of bustling downtown Minneapolis, the Westin makes its home in the iconic Farmers & Mechanics Bank building, which is on the National Registrar of Historic Buildings.

Built in the Streamline style of the late Art Deco period, the Westin features the original 34ft.

vaulted bank lobby, marble staircase, grandiose chandeliers, and wooden reliefs each representing the leading industries in Minnesota during the mid-20thcentury.

A seamless integration of contemporary convenience and historic significance, our 214 guest rooms boast an intriguing combination of sophistication and rejuvenation.

As a company we offer associates a wide array of benefits including medical, dental, vision, and 401K.

As a property, our fringe benefits include discounted parking passes and Metro Cards, company sponsored associate events, and access to incredible hotel discounts worldwide.

Apply today learn more about joining our Westin family!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Supervise the daily operations of the Banquet area, Starbucks operations and in-room dining operations as we prepare for our restaurant's grand opening.

This position will work closely and be collaborative with the Banquet team, Sales and Catering team, and our third-party Restaurant operator to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures.

May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.

Essential Duties and Responsibilities


* Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen.


* Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate.


* Supervise the daily operations of the Banquet area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality, and hospitality.


* Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.


* Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.


* Calculate and prepare the dail...