Assistant Outlet Manager OEM

About Us

A rewarding career in the Heart of Texas Hill Country.

Imagine being greeted by the rugged limestone hills, big blue skies, and fresh country air of Tapatio Springs Hill Country Resort at the top of every workday.

Working at our 220-acre resort combines the natural beauty of our surroundings with the warmth of true Texas spirit.

Join a team of dedicated professionals who welcome with big smiles and even bigger hearts.

At Tapatio Springs, our warm and open company culture comes through in a working environment where country music and spirit are ever-present.

When it comes to our commitment to our team, we walk the walk by offering employees competitive compensation and an impressive benefits package including: flexible scheduling, targeted training programs, free family-style meal per shift, employee discounts on room rates, restaurants, golf course and Pro Shop.

We also make time to celebrate our team with special parties, casual happy hours, and other social activities that foster connection.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Essential Duties and Responsibilities:


* Manage the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager.

Direct the day-to-day operations of the bar operations.


* Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.

Retain and motivate associates within the various outlets.


* Assist with the implementation of company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).


* Investigate and analyze current activities or information and make logical conclusions and recommendations.


* Ability to make decisions based on established policy and procedures.


* Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.


* Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
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