Sales Manager

About Us

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

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military experience and invite all qualified military candidates to apply.

Overview

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.

Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.

Essential Duties and Responsibilities


* Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.


* Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.


* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.

Coordinate various departments' participation in servicing accounts.


* Develop and conduct persuasive verbal sales presentations to prospective clients.


* Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.


* Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.


* Comply with attendance rules and be available to work on a regular basis.


* Prepare correspondence to customers, internal booking reports and file maintenance.


* Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required.


* Attend trade shows, community events and industry meetings.


* Knowledge of market trends, competition, and key customers of the hotel.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* High school or equivalent education required.

Bachelor's degree preferred.


* 1+ years of past sales experience preferred.


* Essential prior experience in the field of hospitality with specific experience in catering sales.


* Must have experience at a similar size and quality hotel.


* Requires good communication skills, both verbal and written.

Must be able to speak, read, write, and understand English.

Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.

Knowledge of sales skills, revenue management, training, and motivation of peers.


* Knowledge of hotel...