Housekeeping Room Inspector

About Us

Welcome to Embassy Suites by Hilton Boston Waltham, located in Boston's High-Technology, Pharmaceutical, and Life Sciences Belt and corporate corridor along Route 128 and Highway 95.

Our Boston/Waltham, MA hotel is just 20 minutes to downtown Boston and 25 minutes to Logan International Airport, convenient to Brandeis and Bentley Universities as well as Wellesley and Regis Colleges.

Our brand offers both leisure and business travelers an approachable, upscale experience with best-in-class customer service, that anticipates travelers' needs and delivers what matters most to them.

Embassy Suites Boston Waltham offers a diverse breadth of experience for budding service professionals, seasoned hospitality specialists, and everyone in-between.

Our team members enjoy Snack Carts with occasional trivia and games to win prizes as well as discounted hotel rooms at Hilton and HEI hotels.

At the Embassy Suites Waltham, we welcome jeans on Fridays with a small donation to our Make a Difference Committee to use for events in the community.

Be a part of a diverse team driven by a passion for outstanding service through authenticity, diversity, and innovation with an organization whose values mirror your own.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Provide Housekeeping Team direction and support.

Essential Duties and Responsibilities


* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.


* Review special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.


* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.


* Respond to guest requests, concerns and problems to ensure guest satisfaction.


* Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.


* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job related duties as assigned.

Qualifications and Skills


* Housekeeping experience preferred.
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