Clinical Lab Tech Supervisor (Blood Bank)

Nemours is seeking a Clinical Lab Tech Supervisor (Blood Bank), to join our Nemours Children's Health team in Wilmington, Delaware.



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*Up to a $20,000 Sign on Bonus offered (external applicants only)

A hybrid work model will be considered.

Supervisor to assist the Laboratory Manager with the blood bank's day-to-day operations and related human resource management and customer service areas.

The candidate must work collaboratively with the BB Medical Director, physicians, patient care staff, reference labs, and other business partners to optimize Blood Banking practice while maintaining accreditation and licensure.

Personnel development, coaching, and mentoring of technical staff.

Developing personnel goals, tasks, and service standards to set high morale and motivation within the Blood Bank.

Maintaining training files for staff members; and for training and competency evaluation of the Blood Bank staff.
Coordinating and working at the bench with technical staff on a day-to-day basis.

Ensuring that technical procedures are performed according to the SOP under the highest standards of quality promptly.

Review of Antibody Identification Workups, Transfusion Reaction Workups, ABO Discrepancy Workups, and result exception reports.


* Ensures the correct performance of tests in the assigned section, supervising staff performing these tests.

Ensures that staff have been trained in procedures, including completion of technical training checklists.

Reviews the performance of tests in the assigned section including review of daily test performance and reports as needed.

Initiates corrective action as needed and performs any necessary follow-up.

Communicates the results of these reviews as needed to the Administrative Director, Medical Director or other as appropriate.


* Ensures that technical procedures are written following established guidelines.

Reviews procedures according to relevant regulatory guidelines.


* Establishes and monitors section quality control procedures following regulatory guidelines, initiating any corrective action needed and ensuring that documentation is complete.

Reviews QC charts, reports, proficiency testing, etc.

and reports this information as needed, maintaining documentation of these for further review and for regulatory inspection.


* Participates in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of Nemours .

Works to identify and prevent problems and to establish systems which enhance the laboratory's ability to provide services in a timely, accurate and cost efficient fashion.

Reviews problem reports, recommends actions for improvement, develops strategies for improvement in concert with laboratory administration and monitors the progress of changes.


* Participates in the recruitment of staff, making hiring and promotion decision...