Quality Assurance Specialist (Remote in New York)

Description & Requirements

Maximus is currently hiring an Quality Assurance Specialist to support the New York State Office for People with Developmental Disabilities (OPWDD).

Maximus conducts conflict-free assessments for individuals who have intellectual and development disabilities on behalf OPWDD.

For individuals ages 17 and younger, assessors utilize the Child and Adolescent Needs and Strengths (CANS) comprehensive assessment tool that helps to identify a child's strengths and needs, providing essential information for care planning and connecting individuals to appropriate services.

As a Quality Assurance Specialist, you will review assessments completed by field assessors to ensure accuracy, consistency, and compliance with program standards.

You'll also provide staff training, offer mentorship, and facilitate in-person training sessions once a month.

The ideal candidate has experience with CANS/CAS projects, a strong eye for detail, excellent time management skills, and is tech-savvy with experience in quality assurance or training within behavioral health or social services settings.

This is a remote position open to candidates in New York State or the surrounding region.

Why Maximus?

At Maximus, we are committed to cultivating a positive and inclusive work environment, and we are pleased to offer the following:

Work/Life Balance Support - Flexibility tailored to your needs!

• Competitive Compensation - Bonuses based on performance included!

• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.

• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

• Tuition Reimbursement - Invest in your ongoing education and development.

• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

• Professional Development Opportunities: Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Apply knowledge of QMS processes and document control to meet the compliance of ISO 9001 business needs.

- Ensure activities and processes comply with ISO 9001 QMS standards, company QA standards and applicable contractual standards.

- Perform analysis and identify trends in the review of performance standards, work instructions, and policies and pr...