Outdoor Lighting Administrator - Q3C - Gas Operations

Primoris Gas Operations which consist of companies such as Q3 Contracting, ARB, Primoris Distribution Services, Snelson and Pipejacking Trenchless has over 60 years of experience working in the natural gas distribution industry.

Over this time, we have maintained numerous customer relationships spanning more than two decades.

Providing a safe environment, quality workmanship, and exceptional value to our customers is the foremost focus of our operations.

We have an immediate opening for two Outdoor Lighting Administrators at our Little Canada, MN Office. This is an admin position that is responsible for answering and resolving community inquires by phone and in person; process new business orders, communicate and support other areas of Outdoor Lighting, process contract changes, analyze and correct customer bills generated by the computer, work on specialized projects, maintain a high level of knowledge regarding Outdoor Lighting programs, provide exceptional customer service, dispatching and scheduling of jobs and knowledge of Microsoft office products, SAP, GIS.

Key Responsibilities


* Customer Interaction: Serve as the primary point of contact for community inquiries related to outdoor lighting, addressing concerns both over the phone and in person.


* Order Processing: Handle new business orders, process contract changes, and manage billing corrections, ensuring accuracy and timeliness.

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* Project Coordination: Assist in specialized projects, including the upgrade of street lighting systems to more efficient LED fixtures, and support other areas of outdoor lighting operations.


* Scheduling and Dispatching: Organize and schedule field jobs, dispatching crews as necessary to address maintenance and installation tasks.

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* Technical Proficiency: Utilize software tools such as Microsoft Office, SAP, and GIS to manage data, track work orders, and support operational efficiency.

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* Customer Service Excellence: Provide exceptional service to customers, ensuring their concerns are addressed promptly and effectively.

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Required Skills and Qualifications


* Communication Skills: Strong verbal and written communication abilities to interact with customers and team members.​


* Technical Knowledge: Proficiency in Microsoft Office applications; experience with SAP and GIS is preferred.


* Analytical Abilities: Capability to analyze and correct billing issues, ensuring accuracy in customer accounts.

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* Customer Service Experience: Background in providing high-quality service in a utility or similar setting.

Q3 Contracting is a drug-free environment, and all candidates are subject to drug testing.

Compensation: $20-22/Hour depending on experience

Benefits Include:                                                                                                       


* Competitive compensation paid weekly. 


* Best-in-class; Med...