TEMPORARY BUSINESS PROCESS ANALYST I

The County of Riverside's Department of Public Social Services (DPSS), Administrative Services Division, is seeking a qualified Business Process Analyst I to join the Office of Systems Design and Support (OSDS) in Riverside.

This position will focus primarily on the Microsoft Power Platform, including Power BI, Power Apps, and Power Automate.

The selected candidate will be responsible for supporting and enhancing digital tools and process improvements using the Power Platform.

This includes working with departmental staff to identify needs, streamline workflows, improve data visibility, and facilitate training and demonstrations on Power Platform solutions.

In addition, the incumbent will assist in maintaining department-wide SharePoint sites, provide user support, and ensure site functionality aligns with operational goals.

The role also includes contributing to the department's Artificial Intelligence (AI) adoption efforts and collaborating with the Office of Service Integration (OSI) to support the County's Integrated Service Delivery (ISD) initiative.

This position may require travel to various offsite locations throughout Riverside County.

The most competitive candidates will have experience using the Microsoft Power Platform for business process improvement and providing support for SharePoint environments.

A hybrid telework schedule may be available based on business needs; however, in-person attendance may be required and is subject to change.

Meet the Team!

The County of Riverside Department of Public Social Services is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community.

Can you see yourself here?
TAP Benefits:
https://rc-hr.com/temporary-medical-assignment-program-tapmap

https://issuu.com/rivcohr/docs/hr_flipbook_1-24-23_r3• Serve as business process resource on all matters involving the support, maintenance, enhancement, and upgrade of the County's integrated enterprise systems; provide functional support, analysis, and design specifications, as needed, to programming staff.

• Troubleshoot, provide production support, identify problem areas, and correct system set-up when production errors are identified; work directly with vendors for resolution of underlying system program problems; search corporate web sites for posted resolutions and fixes that could resolve identified problems; coordinate workload to prioritize all jobs.

• Coordinate and participate in the design and evaluation of business processes required for the implementation of enterprise systems modules and upgrades; review effect of new components to determine if previously modified processes can be eliminated and/or if new release will also require modification; participate in system testing to ensure that the new release provides the expected results throughout the business cycle.

• Review and evaluate existing County business process models to identify potential area...