Supervisor, Business Analysis - Open to Remote

Job Description:

At Cable One and our family of brands, we keep our customers and associates connected to what matters most.

For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.

What you will do to contribute to the company's success:


* Conducts evaluation of existing business processes to identify and execute data improvement initiatives.


* Analyzes and tests current processes and systems to determine effectiveness and efficiency.


* Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business.


* Oversees process change implementation and testing, and reviews changes to ensure they result in measurable organizational improvements.


* Assists in the development and delivery of training programs or presentations communicating process revisions to the organization.

Qualifications:


* Performs work under minimal supervision.


* Handles complex issues and problems, referring only the most complex issues to higher-level staff.


* Possesses comprehensive knowledge of subject matter specific to network Homes Passed data, billing, and Serviceability tools.


* Provides leadership, coaching, and/or mentoring to a subordinate group.


* Acts as a lead or first-level supervisor.


* Typically requires a bachelor's degree, 3 years in data analytics, and 1-2 years of Supervisor experience.

Core Competencies


* Committed: Values each and every customer, while working hard to keep their business and support our communities.


* Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.


* Proactive: Understand what our customers need and actively works to make their relationship with use seamless, easy, and rewarding.


* Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:


* Medical, dental, and vision plans - start when you start!


* Life insurance (self, spouse, children)


* Paid time off (vacation, holiday, and personal/sick days)


* 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation


* Group Legal plan with Identity Theft Protection

Additional Perks


* Tuition reimbursement...