Housing Management Worker

Housing Management Worker

Gateshead  

Permanent, Full time (37.5 hpw)

Earn £12.60 per hour (salary £24,638 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

This is a great opportunity for a Housing Management worker to join our team here in Gateshead.

As our Housing and Property expert, you’ll support our customers, ensuring their homes are safe and well maintained.

Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

Typical day as a Housing Management Worker


* Customer group - low to medium needs


* Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.


* Help our customers with housing benefit claims, making sure that these are received on their rent account.


* To support the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void properties within set timescales.

This will involve picking up a broom 


* You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.


* You’ll also manage the admin updating records, ordering, and arranging payment for works to be done

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK! 

You bring


* A background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?


* A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.


* A passion for delivering excellent customer service and a genuine desire to help your customers.


* The ability to work on your own initiative, positively influencing people from all different backgrounds.


* Confidence working collaboratively with colleagues in other parts of the business as well as with external partners


* Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review 

Our team 

You’ll join Manager Mandy and our Gateshead Move On team, we’re super passionate about what we do! We’re really proud of our team achievement.

We’re a supportive bunch and like to include all team in decisions and make work fun.

Job details


* Flexible working hours 


* You'll manage your own diary


* Based at our service in Gateshead you’ll spend your time travelling around the properties in our Gateshead patch.
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