Banquet Manager

About Us

The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property's rebirth.

Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count.

We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests.

When you join the family, you also get the benefit of the HEI Loves culture.

HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.

Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures.

Banquet Manager is responsible for the daily operations of the Banquet area.

May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.

Essential Duties and Responsibilities


* Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen.


* Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate.


* Supervise the daily operations of the Banquet area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality, and hospitality.


* Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.


* Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.


* Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department.


* Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quali...