Assistant Director of Housekeeping - OEM

About Us

Welcome to Hotel Crescent Court, where historic charm meets modern luxury.

Our mission is to provide an unparalleled hospitality experience where tradition blends seamlessly with contemporary comfort, enriching each guest's journey with Dallas's rich culture.

Nestled in the heart of Uptown Dallas, our hotel invites guests to indulge in our world-class spa, renowned dining options, and serene pool, all just steps away from the city's arts, shopping, and entertainment districts-and the iconic trolley.

Following a transformative $30 million renovation, Hotel Crescent Court epitomizes the pinnacle of Texas luxury living.

For our associates, we offer an environment that fosters growth, development, and excellence.

At Hotel Crescent Court, we prioritize your well-being so you can focus on delivering exceptional experiences for our guests.

From complimentary parking and meals during shifts to monthly associate celebrations, we provide an array of perks to ensure a rewarding and fulfilling workplace.

Joining our team means becoming part of a legacy of hospitality where your potential is nurtured, and your contributions are celebrated.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.

Essential Duties and Responsibilities


* Oversees staff of room attendants, house persons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected, and standards are met.


* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline when appropriate.


* Arrange staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects.

Submits payroll records, correcting errors to ensure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.


* Maintain and review computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers.


* Communicate both verbally and in writing to provide clear direction to staff.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* 2 years of housekeeping experience, preferably in a comparable hotel.


* Knowledge o...