HouseKeeping Supervisor

About Us

Here in the Empire City of the South, Kimpton Sylvan Hotel stands poised between skyscrapers and tree-canopied estates.

Originally constructed in 1952, Kimpton Sylvan is newly reimagined as a boutique hotel perfect for business and leisure travelers alike.

Its design pays homage to the building's mid-century roots while looking forward with bold, contemporary art and accents.

Of course, design is only the beginning.

We've brought a taste of the Buckhead experience right inside our walls.

Join us at our restaurant, an old-school supper club serving modern takes on continental American classics.

Step up to an elevated bar for a signature Old Fashioned.

Wander out to our whimsical garden bar for a glass of wine under thick foliage of mature trees.

In fact, the arboreal abundance in our back yard inspired the name "Sylvan"-derived from the Latin word "silva," meaning forest.

Upstairs, our rooftop bar is a starlit wind-down before retiring to your guestroom.

We can't wait to welcome you to timeless hospitality, Kimpton Sylvan style.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors.

Provide Housekeeping Team direction and support.

Essential Duties and Responsibilities


* Supervise the housekeeping staff; providing open communication, training, coaching, and counseling and providing performance feedback to ensure maximum efficiency.


* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.


* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.


* Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.


* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.


* Respond to guest requests, concerns, and problems to ensure guest satisfaction.


* Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.


* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
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