Seasonal Pool Concierge

About Us

The Westin Dallas Stonebriar Golf Resort & Spa takes an intuitive approach to the well-being of our guests.

Luxurious in experience, but not too uptight.

We provide a relaxing retreat outside of the city in the beautiful Stonebriar neighborhood in Frisco.

The resort includes 302 rooms, 3 dining outlets, a luxurious spa, access to the championship Fazio golf course, an on-site Topgolf Swing Suite and 30,000 sq.

ft.

of indoor and outdoor event space.

Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work.

The resort's vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth.

You can be part of a passionate team that has fun, works hard, and loves one another.

When you join the HEI family, you also get the benefit of the HEI Loves culture.

HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.

Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Assist with guest needs and requests to ensure positive guest experience.

Essential Duties and Responsibilities


* Answer questions regarding or making reservations for dining, entertainment, sports events, recreation, tours, health and beauty, childcare, transportation, cultural activities, shopping, and other services.


* Provide directions to hotel facilities or events.


* Notify/assist guests of receipt of facsimiles, mail, messages, and packages.


* Maintain current information and materials regarding hotel, services, and attractions.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job duties as assigned.

Qualifications and Skills


* High school diploma or equivalent required, college degree preferred.


* One year experience in a public contact position.


* Hotel experience preferred.


* Ability to establish and maintain effective working relationships with guests and associates.


* Effective verbal and written communication skills.

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Elig...