Outlet Cashier/Barista

About Us

Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy.

With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family.

Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for.

Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies.

Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter.

And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program.

At Westin, you're not just choosing a job; you're stepping into a world of opportunities.

Ready to rise? We can't wait to welcome you!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Serve guests in a hospitable manner to ensure positive guest experience.

Essential Duties and Responsibilities


* Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge).


* Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation.


* Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.


* Balance house bank at the end of the shift.

• Retrieves and returns bank from vault to workstation and return, to ensure accountability.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing.


* Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.


* Ability to operate a keyboard and Point of Sale procedures.

Ability to sit and/or stand and work continually in confined spaces with or without reasonable a...