House Attendant

About Us

Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center.

For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away.

This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby.

Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Essential Duties and Responsibilities


* Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.


* Empty room attendant carts of soiled linen and trash.


* Clean and remove spots from corridor walls and doors.

Polish and clean mirrors, room numbers on guest room doors, and elevator doors.


* Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.


* Flip mattresses and move furniture as assigned by supervisor.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job related duties as assigned.

Qualifications and Skills


* Hotel experience preferred.


* Self-starting personality with an even disposition.


* Maintain a professional appearance and manner at all times.


* Can communicate well with guests.


* Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.


* Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.


* Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations.


* Ability to comprehend and follow instructions from supervisor.


* Effective verbal and written communication skills.

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotel...