Business Analyst

Position Summary

The Business Analyst supports business decision making by analyzing data and processes relevant to assigned business unit(s) in accordance with Company guidelines, client needs, and regulatory requirements.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties and Responsibilities
• Collects, studies, and interprets business data to conduct risk assessment, determine area for process improvement, and assist in the business decision process.

Creates and presents detailed reports on findings and recommendations.
• Consults with unit leaders and staff to identify, define, and document business needs and objectives, current operational procedures, problems, and input/output requirements.


* Proactively communicates and collaborates with external and internal customers to analyze information needs and functional requirements.


* Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.


* Tracks and documents changes or improvements for functional and business specifications; writes comprehensive, user-friendly procedures for SOP's and use in training.


* Manages the administration of non-standard accounts and clients; tracking, balancing, and reporting on contributions not associated with member benefits.


* Performs other duties as assigned.

Minimum Qualifications


* Bachelor's Degree in Accounting, Finance, Math, or business-related field.


* Two years of experience in data analysis.


* Working knowledgeable of data analysis, statistics, and mathematical calculations.


* Highly developed sense of integrity and commitment to customer satisfaction.


* Ability to communicate clearly and professionally, both verbally and in writing.


* Ability to function independently within established guidelines.


* Solid organization skills with strong attention to detail


* Computer proficiency including MS Office tools and applications.

Preferred Qualifications


* Familiarity of third part administrators or Taft-Hartley Funds.


* Experience in Process Improvement.



*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job.

Duties, responsibilities and activities may change at any time with or without notice.

Working Conditions/Physical Effort


* Prolonged periods of sitting at a desk and working on a computer.


* Must be able to lift up to 15 pounds at times.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified appl...