Floating Solutions Specialist, La Crosse WI

Do you like to travel? But not travel too far? Meet new people? Are you friendly, flexible with change and can you adapt to different surroundings? If this sounds like you, then you need to apply for the Full Time Floating Solutions Specialist position we have open right now! Altra’s Floating Solutions Specialist provide professional, friendly service, information, and assistance, and set the standard of service our members have come to expect in visiting any office location!

Altra’s Floating Solutions Specialists will travel to different Altra locations in WI (Onalaska, West Salem, Holmen, and La Crosse) and MN (La Crescent, Winona, and Rochester) on an as-needed basis to fill in at those offices where and when assistance is needed.

The Floating Solutions Specialist’s home office will be at the La Crosse Losey Blvd.

office in La Crosse, WI.

Because this position is a floating position, you will work in face-to-face offices, Kiosk style office and technology style offices.

You will be required to work as a team and be able to work in fast-paced environments.

The Floating Solutions Specialist will also assist and show members how to use Altra’s self-service technology in the branch and perform Member Service and Consumer Lending functions, including, but not limited to:


* Opening and closing of accounts


* Processing account changes


* Completing share certificates


* Work with IRA and Trust accounts


* Process loan applications via phone, fax, internet, and in-person


* Present loan products to members and provide loan recommendations


* Perform savings bond redemptions


* Notary services, cashier’s checks


* Print debit cards and handle member transactions as needed


* Refer members to Real Estate Lending, Altra Financial Advisors and Business Lending

The Floating Solutions Specialist may need to assist on the Member Service line as needed.

Duties include, but are not limited to:


* Assist with various transactions such as deposits, withdrawals, transfers and loan payments


* Promote and educate members on Altra’s products and services


* Assist with ATM’s, Palm Authentication and electronic services

Qualifications:


* High school diploma (or equivalent) required.


* An associate’s degree in business or a related field would be preferred.


* Minimum one (1) year of banking, financial services or retail experience is required.


* Strong knowledge of credit union products, lending processes, and digital banking tools.


* Excellent communication and interpersonal skills with a passion for helping people.

Availability:


* This position is 40-hours a week, Monday through Friday.

Floating Solutions Specialists are required to work rotating Saturday hours about once every six weeks, in the Onalaska WI office from 7:45 a.m.

until 12:15 p.m.


* Typical hours for the Floating Solutions Specialist range from 7:15 a.m.

to 7:30 p.m.

There may be some open...