Mental Health Support Coordinator

Mental Health Support Coordinator (Specialist)

Hampshire West - based in Lymington & Hythe, New Forest with ad hoc support across Hampshire West and our community-based Enhanced Support Service 

Permanent, full time (37.5 hpw), rota working including some weekends and Bank Holidays

Pay £13.21 per hour (Salary £25,838 per annum)  and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As our Mental Health Support Coordinator, you’ll be at the heart of supporting our customers who have mental health needs to develop their skills to live more independently.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know!

Typical day as a Mental Health Support Coordinator


* Based on site at our supported accommodation service, you will be creating support plans with customers and collaborating with colleagues and our Hampshire West Specialist Roles to deliver support.


* Supporting customers to manage their mental health, and access services to support mental and physical wellbeing.


* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.


* Carrying out risk assessments, support planning, goal setting and regular reviews.

Ensuring the Health & Safety and maintenance of our properties and reporting any issues in collaboration with Housing Management colleagues. 


* Working in partnership with stakeholders such as Adult Social Care, Community Mental Health Teams, Alcohol and Substance Misuse Services, GP surgeries, and other community services.


* Helping to prepare void rooms and flats ready for new customers.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK! 

You bring


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of creating and working to person-centred support plans and risk management plans.


* Experience of maintaining accurate customer records 


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* Able to use technology for creating and updating customer support plans, risk assessments and records, completing e-learning, and communicating and collaborating with colleagues and external contacts.


* To get from A to B, you’ll need a vehicle insured for business purposes.

The great news is that we’ll pay your mileage! 

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review 

Our te...