Port Operations Supervisor (Baltimore, MD)

ABOUT SUBARU

LOVE.

It's what makes Subaru, Subaru®.

As a leading auto brand in the US, we strive to be More Than a Car Company®.

Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow.

That's what we call our Subaru Love Promise®.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability.

With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subaru's company culture is built on collaboration, diversity, and a shared passion for our product.

We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table.

Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.

SUMMARY

Maintains responsibility for the daily port operations and supports the Port Manager to ensure that Subaru of America (SOA) vehicles are properly distributed and accessorized and safely transported to our retailer network.

MAJOR RESPONSIBILITIES


* Maintains responsibility for damaged vehicle reporting and resolution with Regional offices pertaining to disclosure issues and re-assignment of any damaged vehicles.


* Performs vessel arrival survey and communicates any necessary corrective actions with the ocean carrier, longshoremen, and/or port processing company.


* Maintains responsibility for the ordering and inventory of all accessory parts for vehicle installations at the port facility.


* Communicates and audits all outbound transportation modes to ensure compliance with Subaru of America (SOA) shipping procedures.


* Audits the handling and staging of vehicles within the port facility and recommends improvements for both the port and processor.


* Provides primary back-up for Port Manager.

ADDITIONAL RESPONSIBILITIES


* Ensures Customs Trade Partnership Against Terrorism (C-TPAT) compliance at the SOA port facility.


* Communicates issues with serving the Regional Distribution Center (RDC) to improve quality of accessory receipts.


* Maintains knowledge of all SOA support systems (ice station, part ordering and inventory, and vehicle systems).

REQUIRED SKILLS AND PERSONAL QUALIFICATIONS


* Highly-motivated and excellent verbal and written communication skills.


* Keen negotiation skills in a waterfront (port) environment.


* Understanding of or ability to quickly learn Subaru of America (SOA) Oracle systems that support port operations for parts, vehicle processing, and billing.


* Ability to be available on a 24/7 basis.


* Ability to multi-task

WORK ENVIRONMENT


* Required Travel: 5% travel required


* Physical Demands:
+ Port O...