Customer Strategy Manager

Description

Kenvue is currently recruiting for:

Customer Strategy Manager

What we do

At Kenvue , we realize the extraordinary power of everyday care.

Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love.

Science is our passion; care is our talent.

Who we are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.

We are passionate about insights, innovation and committed to delivering the best products to our customers.

With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day.

We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

For more information, click here .

Role reports to: Sr Customer Strategy Team Lead

Location: Markham, Ontario

Travel : 10%

What you will do

As a Customer Strategy Manager, you will lead the development and implementation of customer and channel strategies for a portfolio of beloved consumer brands.

You will work collaboratively to build and execute innovative strategies that drive industry-leading category growth for key strategic customers, keeping both brand and customer priorities in mind.

Your responsibilities will include coordinating cross-functional initiatives, optimizing retail and channel-specific programs, and contributing to forecasting and planning processes to deliver superior results.

Key Responsibilities:


* Lead the development of differentiated Omni-channel (including e-commerce) and customer strategies to achieve business goals and financial targets for the assigned portfolio.


* Collaborate with cross-functional teams to deliver channel and retailer-specific programs that drive category growth.


* Support the forecasting process by rolling up external sales inputs and representing customer projections in demand planning tactical meetings, aiming to achieve outstanding customer service levels.


* Drive in-year business performance including gap closure activities and optimization


* Contribute to Portfolio Management Review providing key customer inputs for NPI planning in terms of distribution, trade funding, and promotional strategies.


* Develop promotional and category growth plans, incorporating trade fundamentals and the Revenue Growth Management framework to drive competitive advantage at retail.


* Lead the execution plans of new product launches, developing external launch strategies and managing execution within the Sales organization.


* Monitor and analyze monthly customer POS data, share trends, and competitor activity to ensure the achievement of external and internal targets.


* Foster strong cross-functional relationships across the org...