Water/Wastewater Client Service Manager

Ardurra’s innovative water and wastewater engineers collaborate closely with clients to plan, design, permit, and construct systems that address their needs comprehensively.

This approach allows our clients to make smarter investments, resulting in lower life cycle costs and additional benefits.

As a recognized leader in the Southeast's water industry, Ardurra's projects encompass treatment and infrastructure initiatives for municipal and institutional clients.

Our work ranges from drinking water supply to water reuse and wastewater management.

The Client Management team plays a vital role as a trusted advisor to long-time existing clients and new clients.

This highly strategic position is ideal for someone who takes pride in exceptional client service, innovation, and collaboration.

Primary Function

The Client Service Manager will focus on a mix of established client business growth, project delivery leadership, and mentoring of engineering staff.

The position will collaborate with regional and national water/wastewater engineering expertise to share resources and leverage capabilities to expand Ardurra’s Tampa area business.

The role will have the opportunity for mentorship from an established and successful Client Service team and should be appealing to someone looking to grow their career in client services or make a move from a project delivery focused role.

Primary Duties


* Establish, nurture, and maintain strong relationships with both clients and staff


* Present solutions and outcomes to client and internal stakeholders


* Establish innovation and solutions through inquisitive-minded client engagement and listening skills


* Develop proposals as required in response to requests for proposals/qualifications and lead Ardurra in teaming opportunities


* Collaborate and develop relationships with external strategic partners


* Support the delivery of water resources, water, and wastewater projects

Education and Experience Requirements


* Bachelor’s Degree in Civil, Environmental, Mechanical or Chemical Engineering from an ABET accredited college is required


* Minimum of 8 years’ progressive experience required designing and delivering projects in the (relevant) market sector


* Experience in managing production and treatment projects as well and/or experience performing design and construction management 


* Advanced understanding of principles and state regulations is required


* Candidate must be self-motivated, able to lead or assist a project team to completion of multiple projects simultaneously


* Ability to effectively communicate both verbally and in writing

 

Why Ardurra?

While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers.

We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun.

We are acutely focused on devel...